Cooperation with stakeholders
In the spotlight of Platinum Bank is continuous cooperation with bank’s interested parties. We try to find reasonable balance of interests in strategic planning as well as in solving of issues in day-to-day operation.
Platinum Bank cooperates with a wide range of interested parties:
- Clients. Like any other organization that operate in the sphere of providing services, the clients’ interests and needs are important for us first of all. We intend to provide the most comfortable environment for cooperation with our clients. We designed special program aimed to improve the quality of service. We strive to anticipate our client’s expectations and to amaze them every day.
- Employees. Existence of the bank is impossible without its employees who directly work on providing services to the clients and achieving strategic objectives of the bank. Our employees create our bank. It’s incredibly important to provide good work conditions where each employee is able to reach his/her goals and realise his/her professional competences. Every bank’s employee is actively involved in different aspects of banks’ life and supports projects aiming to improve community life.
- Shareholders. Our shareholders support the bank development strategy. They are for innovations that provide the best service for clients. Shareholder’s support helps to create safety investment environment and comfortable conditions for clients. The bank develops and improves owing to the support of the western shareholders. That’s why they are always among the key interested parties.
- Society, in which the bank operates. We understand that we work with people and for people. That is why we are all our actions correlate with the impact they have on society. We are interested in is to bring as much benefit to the community.
We consider constructive and transparent relationship with interested parties as one of the key conditions of the long term economic growth. In this case, Platinum Bank has introduced a number of innovations that optimize the process of the client to the bank. We not only offer our services and products, but also explain in great detail the benefits that accrue to the client. In Platinum Bank client gets the credit, after the pass specially designed scoring system, which helps to determine the financial condition of the customer and the acceptable level of credit load.