Platinum Bank strives to make its services simple and expeditious and servicing - qualitative and comfortable.
It is important for us to understand whether our Clients are satisfied with the level of servicing and whether we meet their expectations. To this end, we conduct regular monthly telephone polls of the bank’s Clients.
The Clients appreciate polite and attentive attitude of the staff in the offices and the sales points, simplicity and accessibility of advice, and provide their recommendations on the improvement of the quality of servicing.
Changes in the overall level of the Clients’ satisfaction with the quality of servicing in the Platinum Bank are presented on the chart below.
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