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Иностранный банк с международными инвестициями
+38 044 495 60 53




Platinum Bank announces its working schedule during the public holidays

Platinum Bank informs its clients on the working schedule of its branches for the period of the public holidays:


30.12.15: branches operate as usual; post-operational cash desks operate as usual.

31.12.15: branches are open until 16:00. Cash desks are open until 13:00. Post-operational cash desks are not open.

01.01.16: branches are not open.

02.01.16: branches are not open.

03.01.16: branches are not open.

04.01.16: branches operate in a limited mode without customer servicing.

05.01.16: branches operate as usual; post-operational cash desks are not open.

06.01.16: branches are open until 17:00; post-operational cash desks are not open.

07.01.16: branches are not open.

08.01.16: branches are not open (the business day is carried over to 16.01.2016)

09.01.16: post-operational cash desks operate as usual.

16.01.16: branches operate as usual; post-operational cash desks operate as usual.


Information for deposit customers – for deposits, designed to August 2015, interest rates will be held on 05.01.2016. On other deposits – payment is going to be on a standard mode, but not earlier than 05.01.2016.

In addition, please be advised of the working schedule of the incoming line of the Contact Center for the period of New Year holidays:

31.12.2015 – from 08:00 to 17:00

1.01.2016 – from 10:00 to 18:00

2.01.2016 – from 09:00 to 18:00

3.01.2016 – from 09:00 to 19:00

04.01.2016 – from 08:00 to 21:00

06.01.2016 – from 08:00 to 18:00

07.01.2016 – from 09:00 to 18:00

08.01.2016 - from 09:00 to 19:00

09.01.2016 - from 08:00 to 20:00

10.01.2016 – from 09:00 to 19:00

Outside of working hours, customers may use self-service in IVR or inquire information on My Account on the web site.

Card transaction support operates 24/7.

Platinum Bank kindly asks you to pay attention to this information and plan your time according to the working schedule of branches.


For Your Reference:
Platinum Bank is one of the biggest players in the national banking system. It belongs to the 1st Group of Banks according to the rating of the National Bank of Ukraine (over 0.5% of assets of the Banking System of Ukraine). Its regional network includes 69 branches and 1080 points of sales in various regions of Ukraine.
One of the top strategic priorities of Platinum Bank is transactional business. In 2016 Platinum Bank became one of the leaders in crediting for individuals among Ukrainian banks. It is also one of the annual leaders on the market in consumer credit segment.
Also, Platinum Bank is actively working on its Digital Bank project. Among others, it actively develops its platform and Platinum Lab – a lab of financial innovations.
At the same time Platinum Bank actively engages more and more corporate clients, first and foremost in distribution and IT business.
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