Work in Operations Department

Platinum Bank entered the TOP-5 employers among large companies with more than 1,000 employees. Results based of the employees engagement Study "Best Employers - 2011" held according to the methodology and with the support of international company AON HEWIT.

Start your career in the Head Office of the Platinum Bank in Kyiv

Call Center

Call Centre is an information support office consisting of operators who are always ready to help our customers who have called on the hot line. Also, it is a friendly young team that knows how and loves to communicate with customers.

Who are we seeking for?

For the positions of "Call Center Operator" we consider graduates of higher education institutions and vocational and training schools in Kyiv, who want to work with people, who can listen and want to help, who are willing to work to get individual scores and be a good team player.

Development opportunities.

New comers of the Call Center Contact Center are trained to get knowledge of banking products and customer service standards under the guidance of experienced operators and employees from the Staff Training Department. The best employees may become candidates for the positions of leading and senior operators. Also, there is a program of staff reserve in the Call Center, and we conduct internal competitions for vacancies of sector leaders.

If you are interested in this job opportunity, please send your resume to e-mail: hr@platinumbank.com.ua with mandatory indication "Call Center Operator" in the subject line.

Collection Office

Collection Office is a division, the experts of which are always ready to help our customers to solve problematic issues associated with arrears. This is a friendly young team that knows how to communicate with clients, convince them and make compromises.

Who are we seeking for?

We invite graduates from higher education institutions and vocational and training schools in Kyiv, who like to interact with people and know how to argue their point of view and who are willing to work to get individual scores and be a good team player, to apply for the positions of "Junior Specialist of Soft Collection"

Development opportunities.

Each new employee of the Collection Office is trained under the guidance of an experienced employee and an employee from the Staff Training Department. The Office has a program for recognition and development of employees which includes an individual review of salaries and positions. The program incorporates individual performance, certification of knowledge and compliance with the values ​​of the bank. The Office has the following career opportunities: junior specialist → specialist → leading specialist → senior specialist → chief specialist.

If you are interested in this job opportunity, please send your resume to e-mail: hr@platinumbank.com.ua with mandatory indication of "Junior Specialist of Soft Collection" in the subject line.