Platinum Bank is becoming closer and more accessible to their Clients! Clients may transfer their statements, complaints and grateful messages not only in the bank’s branches and points of sales, but simply calling the Contact Centre number 0800 308 308 / 3080.
Contact-centre – is a free of charge service that gives You the opportunity to communicate with our qualified staff, get advice and find out the necessary information. Client’s message received via the Contact Centre is acknowledged by the employees, recorded and reviewed by the relevant the bank’s departments.
For Your convenience You can use these communication channels with the contact center:
- Phone number: 0 800 308 308 (calls from all phone operators of Ukraine are free of charge. Only for adult) and +38 044 495 60 53 (charged according to the terms of your operator).
- lShort number: 3080. For mobile operators Kyivstar, MTS, life:). Rates information is here.
- Opening hours: Monday to Friday - from 8.00 to 21.00. Saturday - from 8.00 to 20.00, Sunday - from 9.00 to 19.00, service for cardholders customer - 24/7.
- Fax: 0 (44) 492 90 98
- E-mail: email@example.com
- Address: 12 Amosova Street, Kiev, Ukraine 03680
Once called to our Call-center, you’ll get next information:
- On the bank's products and services
- On the existing insurance programs
- The sum of the loan money disbursed to the Client by the Bank for a certain period and on terms as specified in the agreement. Loan debt
- The possibility of applying for restructuring (settlement) of your mortgage (download application)
- Current address of our branches and pointsof sales
Head Office03680, Ukraine, Kyiv, Amosova St. 12 Telephone: 0 (44) 492 90 92 Email: info
Press Room03680, Ukraine, Kyiv, Amosova St. 12 Telephone: 0 (44) 492 90 92 (ext. 1518) Email: press
Human resourcesContact person: Natalya Evsyukova 03680, Ukraine, Kyiv, Amosova St. 12 Telephone: 0 (44) 492 90 92 (ext. 1329)Email: hr
Cash Loans | Deposits | Deposit Guarantee Fund | Payment Cards | Credit Card | Online Banking